What is the Sustainability Initiative? When does it start/end?

The Sustainability initiative represents an innovative collaboration between Mastercard® and the Greek National Tourism Organization. It starts in mid-May and will last until mid-September, supporting sustainable tourism throughout Greece.
Learn more

What is the reservation process?

To make a reservation, please visit the official initiative website at sustainability.visitgreece.gr.
Choose your desired experience from the available options, along with your preferred date(s) and time(s) based on availability.
Next, enter your contact details and the first 8 digits of your Mastercard
Lastly, confirm your acceptance of the reservation terms.
If you require any assistance with your reservation, you can contact us at +30 21 6004 2200 (available Monday to Friday, from 10:00 AM to 6:00 PM EET, local charges may apply).

Are cancellations possible?

Unfortunately, cancellations are not allowed. 

Can adjustments be made to the reservation time and the number of guests?

Unfortunately, we are unable to accommodate changes to the reservation date, time, or number of guests. 

Is the experience suitable for children?

The suitability for children varies based on the activities available and the policies of our different providers.
Please review the Terms and Conditions for each experience for more details. 

How can I request special accommodations or address accessibility concerns?

If you have any special considerations, please get in touch with us by filling out the contact form available in the "Useful Information" section located at the bottom of the website.
While we can’t promise to fulfill every request, our local partners will do their best to assist you.
You can find information regarding accessibility in “The details” section of the experience page.